Call the Spectrum Mobile customer service number (833.224.6603) for account/billing and technical support services for your service or equipment. I`ve had spectrum for six months. I am charged for and internet speed up to 200 Mbps and most nights I only get 10-20 Mbps. The techs have already come into the house several times and they all say it`s over and they`re working on it. I once got a $10 loan on my bill. They seemed to have a monopoly on where I live, because I can`t find another provider to provide me with my address. Ineptitude Most of the money is returned via automatic credits on the monthly cable/Internet bills of Spectrum customers, which became the parent company of Time Warner Cable after a merger in 2016. Find the easiest way to contact customer service, pay your bill and fix Spectrum`s common problems. Existing Spectrum customers who want to pay bills by phone should call 1-833-267-6094. Enter the phone number assigned to your account, then say „bill payment“ to be connected to the billing service. Spectrum`s private customers can call this free 24/7 phone number for technical assistance, equipment facilities and bill payments. Customers who have been exposed to outdated modems that have prevented them from getting the higher bandwidth they have purchased, as well as those who have purchased faster Internet speeds than the company`s infrastructure could not provide, get a one-time loan of about $90.
Some consumers who are covered by both receive up to a $180 loan. The agreement affects more than 170,000 California consumers who did not receive the internet speeds they paid for. For more support, select The Ask Spectrum option at the bottom of the page spectrum.net, enter your zip code and enter a brief description of the problem. The money will be refunded to Spectrum customers in 60 days in the form of a single credited monthly invoice. Eligible subscribers receive a one-time credit of about $90 on their bills, according to the district attorney`s office. Visit spectrum.net/support/voice for instructions to block unwanted callers, block anonymous callers and activate Nomorobo. Eligible customers will receive $90 in the form of a single credited invoice on their invoices. Customers who have received outdated modems and paid for higher internet speeds are entitled to a credit of $180. Spectrum is required to be able to issue credits to all eligible consumers within 60 days.
Sign up for Spectrum Auto Pay to charge payments directly to your current account, savings account, debit card or credit card, so you don`t have to worry about paying on time. Fill out the contract purchase form and the last invoice from your previous supplier and send them. Make sure your name and address are on your supplier bill. Go to spectrum.net/support and click at the bottom of the page on asking for spectrum to launch a live chat. There are a number of potential problems that can disrupt your Internet Spectrum or your tv service.